A class-action lawsuit on behalf of 527 buyers from Galaxy Note 7 initial demand approximately $440 per person by the inconvenience of the withdrawal and the eventual disappearance of the phone. The firm that runs the demand, said he is “planning to sue every month”.
The problem is that the owners of Note 7 not only had to return to stores several times, also to download the software, this limits your battery at 60 percent of capacity with the normal use of the device.
The firm said that it has received three complaints from people whose phones have been ablaze, and these are integrated into a claim separately.
Samsung the Monday revealed a program to Korea through which the people that exchanged a Note 7 by a Galaxy S7 or S7 Edge will have a discount of sharp for the Galaxy S8 or Note 8, none of which have been officially revealed. In concrete, the people only have that pay the half of the cost of the S7 to get the device in the 2017.
The program could also reach other countries, Samsung said, without giving more details. In many regions the company has been offering refunds or changes, in some cases an additional credit for the purchase of another product.
Wall Street Journal said on Sunday that Samsung is still trying to figure out the cause of the fires of Note 7, recognizing that you diagnosed the problem as purely related to the battery when requested a withdrawal. The company is even, according to reports, delaying the development of the S8 Galaxy for two weeks, since engineers work in “autopsy” of Note 7.
Samsung allegedly rejected some anecdotes of wildfires of Note 7, but then decided that it had to act quickly once it became clear that the problem was serious, rather than carry out a thorough investigation. This led to the withdrawal of those devices and hire a new supplier of batteries, that finally not helped in the solution of nothing.
