A new front of battle is you just of open to Apple, this time in Korea of the South and of hand of them own developers of games and applications Mobile for iOS which is have positioned against the political of returns and refund of apps in the App Store arguing that remain out of said process and that is has become in a niche of abuses continuous from certain users.
From makes already much time, any user has of a period after the purchase of any type of application in the App Store of iOS or of Mac during which can request the return of an application or game of payment and get the refund full of the amount paid however, them suspicions of that some users could be abusing of this system for obtain apps of payment of way free seem to confirm is after them complaints of them developers Games in South Korea.
Return of apps and games in the App Store: made the law, made the trap
The store of applications of Apple has with a system of return and refund of applications, very useful when make a buy and more afternoon the app in question is not be what you expect. This benefits to them users, not only because recover its money but because also drives to them developers to “put is them batteries” and offer a better quality of their products however, as have cited more up, “made the law, made the trap”.
Apple controls the entire process of repayment of payments on the App Store for applications that have been paid, and determines whether it is or not refunded the payment to users. He published the newspaper The Korea Times, since Apple does not provide any information in respect of which users have requested and received a refund, to the developers of these apps they have another option than the search manually for these users to check if they continue to use the downloaded content and for which they have already received the refunds.
Of the right to the abuse; of the abuse to the business
The company of Cupertino turns to the privacy to maintain this position. In concrete, Apple says that not provides information about those users that have requested a refund to protect their rights as consumers. However, the reality seems to indicate that some users have abused Apple refund policy for purchasing content several times, requesting refunds and continue consuming such contents without paying for them. For example, acquire an app and after requesting the refund, it continue using. When the Developer launches a update that les is interesting, since not can update the app, it return to buy, it discharged and, again, request the refund.
But apparently, this practice is would have developed in a profitable business to certain users that also made the process of refund in name of another, in accordance with The Korea Times.
The developers begin to act by your account
Before the passivity of Apple, the developers South Koreans are taking their own measures. He study Korean of development of games Flint says have crawled of form independent to 300 users of which suspected that have abused of the political of refunds of the App Store, and is committed to “eradicate to them abusers” requesting to the authorities judicial a research.
Next Floor, distributor of the game Korean Destiny Child, also is complained of the difficulties to treat with these cheats without the help of Apple.
To difference of others stores of applications, Apple not provides information of refund to the companies of games and are having difficulties to counteract immediately the problem.
Also Nexon and Longtu Korea, companies developers, said that had asked to Apple the list of users that had requested refunds on several occasions, but the company not responded. “I can not understand the policy of Apple’s does not provide the list of people who abuse the system, even when it is already causing problems in the market”, said a source of the study.
To difference of the App Store of Apple, in Google Play them users only can receive a refund a single time and if it requested within the two hours following to the payment.
It is clear that return policy cannot be removed, but also that measures are needed that protect developers from malicious users, otherwise, all will be lost.
